Topic: Installation help...

I would be happy to offer installation help for someone that needs it after they have made purchase. Of course, it is always wise to try out the demo first so you know your web hosting company can support Ioncube.

Many hosting companies support Ioncube (Hostgator, Dreamhost, Bluehost).

So try the demo and see if it works. If not, do a google search for the name of your host and Ioncube. And see if anything comes up.

2

Re: Installation help...

Hi,

I have been having problems with the installation of ISM to my host GoDaddy I have uploaded all the files but still keet getting the below message please advise I am not that technically sound so would really appreaciate your help and advise without any technical jargon

Thanks
Sandesh

Site error requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

Re: Installation help...

Hello Sandesh,

I don't believe GoDaddy supports the Ioncube.  I had trouble with a program before that I was unable to get resolved, even after calling them.   

ISM installs on Hostgator without any problems.

Re: Installation help...

Hi Sandesh

Yes, you should be able to run it on Godaddy.

Please take a look at this link for ioncube installation on godaddy and see if it works.

http://www.dart-creations.com/the-jooml … oblem.html

thanks
scott

Sandesh wrote:

Hi,

I have been having problems with the installation of ISM to my host GoDaddy I have uploaded all the files but still keet getting the below message please advise I am not that technically sound so would really appreaciate your help and advise without any technical jargon

Thanks
Sandesh

Site error requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

5

Re: Installation help...

Hey guys thank you for your response.

Scott I did try the advise on the link provided by you but unfortunately no joy still getting the same error msg, may be something I am not doing right as I am not very technically sound.

Could you please explain or advise in layman terms.

Thanks in advance for your understanding and support

Re: Installation help...

Hi Sandesh,

I have several customers using Godady, so definitely should be do-able. Let me talk to them and see how they did it.

Thanks
Scott

Re: Installation help...

here's what my customer said...

had to creat a php.ini file and added this line to it for your info
[Zend]
zend_extension = /home/content/s/t/e/steve/html/ioncube/ioncube_loader_lin_5.2.so

As you can see, you need to put the following in your php.ini file. But you must get the path correct. The path you see above is an EXAMPLE path that my customer used.

8

Re: Installation help...

Hi Scott,

Sorry to be a pain but am still getting the below error msg even after creating a php.ini file

Site error: the file /home/content/k/u/k/kuki12/html/indiantravel/functions.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

Re: Installation help...

Hi Sandesh

Can you email me your FTP into to admin@instantsitemachine.com?

And I'll report back here on result.

Thanks
Scott

Sandesh wrote:

Hi Scott,

Sorry to be a pain but am still getting the below error msg even after creating a php.ini file

Site error: the file /home/content/k/u/k/kuki12/html/indiantravel/functions.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

10

Re: Installation help...

Hi Scott,

I have just emailed you the FTP access.

Thanks
Sandesh

Re: Installation help...

Unfortunately I was unable to help Sandesh with this issue on godaddy. My other customers are on it and works fine. I am not sure why it does not work... Anyways, I'm stumped. Spent an hour helping him but cannot figure out why.

Re: Installation help...

We've isolated the problem as due to another php5.ini file in a directory above the script directory. So that was the problem. Once I have new demo out, I'll upload to server and it should work.

Re: Installation help...

Happy to report it works now.

14

Re: Installation help...

I receive the following error when going to admin.php

Site error: the file /home/content/H/o/s/usernamegoeshere/html/admin.php requires the ionCube PHP Loader ioncube_loader_lin_4.3.so to be installed by the site administrator.

Re: Installation help...

Hi Sandy,

Could you please email me at admin@instantsitemachine.com and I can take a look? And please let me know which web host you are using. So far, the script works in about 90% of cases but there's a few web hosts which doesnt support Ioncube.

16

Re: Installation help...

I never could get it to work on Godaddy sad

Re: Installation help...

Hi Sandy

Could you please email me at admin@instantsitemachine.com? Send me your FTP info and I can go in and install it for you. Yes, it can work on godaddy because I have got it working for several people on godaddy.

thanks

18

Re: Installation help...

I am going to email you the FTP today, thank you.

Re: Installation help...

Just want to say we did figured it out together and now it's working. She was on PHP 4 and that was the main issue.

Sandy bought a copy of software. Hope you enjoy it Sandy!

Re: Installation help...

I have downloaded v6 demo and transferred files to my hostgator acct via filezilla, but am having no luck getting program to run...

Would like to purchase but want to make sure the program works and i can get installed.

thanks

Re: Installation help...

Hi Roger,

It should work without any issues on hostgator. Maybe you could send a temporary FTP account to me so I can log in and install it. I currently host all my sites on hostgator.

My email is admin@instantsitemachine.com

Thanks!

22

Re: Installation help...

i have host gator but cannot get this to work, what folder am i supposed to upload the files to?

home? public_html? public_ftp? www?

After uploading I went to mysite/admin and all that it says is thank you for using , trial ends December 31. There was no option to change any password and I can't access anything.

really want to buy , but i want to try it out first, and i want to make sure this isn't going to be difficult , i checked the site and watched the videos but I don't see any step by step instructions on how to upload this and get it working , the only thing the video says is upload it to your home directory I.E - ftp.sitename.com - which is what i did , but it doesn't work.

any help would be appreciated, new to this php stuff.

thanks.

Re: Installation help...

You should upload it to www directory. You need to go to admin to access changing passwords, etc.

Please email me the site URL to admin@instantsitemachine.com and I'll send you link to the admin page so you can edit options.

Scott

24

Re: Installation help...

Hi,

I had no trouble installing the demo software in the root folder of my hosting. However, I'm using Cpanel and would like to use the software with my addon domains. I tried installing in one and got a 404. How can this be fixed or will there be support for this in the future?

Thanks.

Re: Installation help...

Hi Brian,

You should install it via FTP and copying files into your add-on domains. That should work.